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Peta Sitcheff’s
Pearls of Wisdom
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Successful Customer Conversions start with “same” not “different”
As a sales professional, we must be mindful to not let our enthusiasm for demonstrating our superiority blind us from our Customer’s readiness for change. While features and benefits look good on paper, benefits will turn into threats if the Customer doesn’t feel safe with the change process.
Information alone is rarely enough to change someone’s behaviour.
When “I” becomes “We” & the humble bush pee
Upon reflection, I realise despite being strangers, our hearts were linked from the outset. Wise in knowing the mutual choice we’d made to be here. Our hearts knowing ahead of our minds, we had chosen courage over comfort.
Unanimously, we’d dared to trust & to step out of our ordinary lives. To relinquish control, surrender to the experience & silently, agree to accept consequence.
We knew we’d have to embrace what we didn’t know or understand. Curiosity, compassion & connection our compass back to alignment.